Frequently Asked Questions

Everything you need to know about shopping with LIVE2LIVE

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the 'Fit Note' section for style-specific advice.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible 'Buy Now, Pay Later' options through Klarna and Afterpay.

How should I care for my LIVE2LIVE garments?

To ensure longevity, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Specific care instructions are printed on the inner label of every garment.

Can I track my shipment in real-time?

Yes! Once your order ships, you will receive a confirmation email containing a tracking number and a link to follow your package's journey directly to your doorstep.